Where ExPow is headed

Chat history and state

Persistent threads across sessions with correct state recovery.

Bot logic

Prompt and flow refactor, provider errors and timeouts.

User settings

Tenant-level defaults, preferences, and feature flags.

Roles

Seller, consultant, director, advisor — distinct prompts and permissions.

OpenAI + Claude (and more)

Multi-provider integration, routing, spend limits, and key protection.

Hosting

CI/CD, dev/staging/prod, secrets management, and health checks.

Rate limiting and hardening

Per-user/IP limits and defenses against prompt injection and jailbreaks.

Human fallback and leads

Escalation to humans with lead capture (name, email, summary) for sales.

Pilot workspace

Isolated workspace to exercise API and UI before a wider rollout.

Shopify

Catalog synchronization.

BotLabs

A/B prompts and scenario simulation without touching production.

Testing

Smoke, regression, and load testing before each milestone.

Advanced analytics

Funnels, drop-off points, conversion, basket size, model usage.

Landing iteration

Clarity, conversion, and trust based on early customer feedback.

Public launch

Documentation, support channel, status page, and runbooks.

Paid acquisition

Campaigns after validating tracking and attribution.

WooCommerce

REST integration or a WordPress plugin for Woo stores.

Other CMS

Abstract integration layer and demand-prioritized connectors.

Magento

Integration when qualified demand appears.

Proprietary model option

In-house or fine-tuned model among providers with clear pricing.

E-commerce fine-tuning

Dataset and pipeline: product Q&A, objections, upsell.

Latency optimization

Prompt caching, streaming, and infrastructure profiling.

Recommendations

Product suggestions from catalog and shopper behavior.

Learning from orders

Feedback loop on completed orders to improve bot quality.